Tim Sanders

VP of Customer Insights, Upwork. NY Times bestselling author

Tim leads customer insights at Upwork where he helps businesses implement better ways of working through the adoption of on demand talent solutions. He began his career as an early stage member of Mark Cuban's broadcast.com and, once acquired, he became the chief solutions officer at Yahoo!. He is also the author of five books, including the New York Times bestseller, Love is the Killer App.

    3.30 pm ET

    Day 2 [AMER]

    Track 1: Evolve: The Global Remote Employee Lifecycle: How Can Companies Encourage Retention from Day One?

    A successful employee lifecycle is key to retention, which starts before day one on the books — it begins during your first communication with a recruit. But when recruiting remotely and balancing a global workforce, new challenges arise. Now, even remote offboarding is part of the retention puzzle.  

    Join us to learn more of the lesser-known elements of a great remote employee lifecycle. Attendees will learn: 

    • What employees are really thinking, and reading about you, before they join your company. 
    •  How to craft a sound remote onboarding experience to set employees up for success. 
    • Modern employee expectations and how to exceed them at every stage of the global remote employee lifecycle.