Dr. Susan Hanold

Vice President, HR Strategic Advisory Services, ADP

Dr. Susan Hanold is a talent strategy expert and thought leader with more than 20 years of results-based leadership experience as an executive coach and organization development expert. As a vice president in ADP’s Strategic Advisory Services group, Susan collaborates with clients to build talent strategies that improve employee engagement, retention and drive organizational change.  

Susan was selected as one of the “Top Women in HR Technology,” by Recruiting Daily, nominated on the “2020 Most Inclusive HR Influencer List,” by Social MIcole and received the 2019 Readership Award by Training Industry Magazine.  

Prior to joining ADP in 2012, Susan served as vice president of organizational development with Bear Stearns, created the coaching model for YUM! Brands and served as a change management consultant at Accenture. She currently serves on the Human Capital Executive Research Board.  

Susan has created and delivered global human capital management workshops for many of the Fortune 500 covering key areas such as M&A best practices, HR transformation and talent trends.   

Recent publications include: 

  • Forbes, "5 Ways to Keep Employees Engaged”
  • Training Industry Magazine, “Mastering M&A through Learning and Development”, “Solving the Skills Gap and Supercharging Your Leadership Pipeline” and “Amid a Retention Crisis,Returnto the Basics by Investing in Your People” 
  • Recruiter.com, “Recruiting Gen. Z, a Pragmatic, Dynamic, and Digital-First Generation”

Susan earned a Bachelor of Science degree from Texas Tech University. She also holds a Master of Science and Doctor of Philosophy in Leadership Development with a minor in Industrial Engineering from Texas A&M University.   

    1.30 pm ET

    Day 2 [AMER]

    What International Employees Really Want

    Employees are people, and it’s not hard to guess what other people might want when it comes to benefits and advancement.   

     But what about on a global scale? What about when remote work isn’t just a perk, but a new way of working?   

    Join this panel of experts in employee engagement, compensation, work facilitation, and productivity to learn: 

    • What employees know they need but are hesitant to ask for.  
    • Ways to gauge employee happiness across cultures and stand out as a great employer.  
    • The newest challenges and solutions to running international teams.